Coaching for Improved Work Performance, Revised Edition
Managing employees in today’s rapidly evolving workplace can sometimes feel like negotiating a minefield. Such recent new trends as flextime, telecommting, degree feedback, the flattening of hierarchies, and the increased use of temps and contract workers present tough new challenges for supervisors in every field. This timely, completely revised and updated edition of Ferdinand Fournies’s classic management coaching "bible" shows you proven ways to get workers to perform at the highest level while eliminating the self-destructive kinds of behaviors that have become increasingly prevalent in recent years.
In this book, you’ll be taught specific face-to-face interventions you can use to enhance performance in every kind of workplace situation--from sales to creative brainstorming. There are also interventions uniquely suited to resolving problems ranging from low productivity to absenteeism to conflicts between individuals. You’ll learn precisely what to say and do so that each person you supervise will want to give you his or her best work--even when that person was previously thought to be a "problem employee." Pack
Why Employees Don't Do what They're Supposed to Do and what to Do about it
Getting employees to do what they are supposed to do is probably the biggest challenge for any manager. Ferdinand F. Fournies, internationally known business consultant and author, here reveals innovative, yet practical, ideas on how managers can get perfect employee performance. Using information collected from over 20, managers while working as a management consultant, Fournies discovered there are sixteen specific reasons why employees do not do what they're supposed to do. These reasons and methods for eliminating them are the subject of this book. The practical advice provided here is applicable to all kinds of jobs at all levels.
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Coaching for Improved Work Performance (Summary)
getAbstract Summary: Get the key points from this book in less than 10 minutes.
Novice and experienced managers, coaches and teachers, and anyone else who wants to influence other peoples' behavior or performance will benefit from Ferdinand F. Fournies' book on coaching. He describes specific intervention tactics and shows how to apply them. Use this manual to eliminate managerial frustration. It can be your stepping stone to creating a successful, high-performing department. Fournies' concepts can help even seasoned managers deal with difficult staff, solve problems in their departments and achieve greater results through their employees. If you are a new manager or wish to be one, this essential resource and training tool is required reading. getAbstract also recommends it as a strong addition to any management curriculum.
Book Publisher:
McGraw-Hill
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